Privacy and cookie policy
When you are visiting our website http://dudemsa.com or one of our other domains
which connects you to this website, your personal data will be processed. Dudemsa
bvba considers your privacy as very important.
To respect you privacy as good as possible, manage several standards:
• Inform: we want to inform you as good as possible how and why we process
your personal data by this policy.
• Limit data: we attempt to limit the collection of personal data into what we
think is necessary for a good functioning of our website and services.
• Security: we take suitable security actions to protect your personal data.
• Permission: in case your legal permission about data process is required, we will
ask your explicit permission.
• Rights: we respect your right to view, correct or delete your personal data and
other possible rights, the appropriate privacy law gives you.
In this privacy and cookie policy, you can read how we put above into practice.
The usage of personal data
When you are using our website, you are leaving specific data behind. This can possibly
be personal data. We collect, save, and use the personal data, which are directly given
by you (for exemple through the contact form on the website) or of which are clearly
given by us for processing.
We will not use your personal data for other purposes than what we received for,
unless you give us permission in advance or if we are legally allowed to do so.
Depending on which functionalities or services you use by our website or our service,
we can process following personal data:
• Name, address, city
• Telephone number
• Invoice data
• Payment data
• E-mail address
• Logg-in data
• Sex
• IP address
• ….
Your personal data will be used by us for for instance the purposes below but will not
exclusively be limited by these purposes in order to:
• Grant access to the website;
• Offer functionalities by the website;
• Bill given services;
• Register names of domain;
• Send newsletters;
• Correct or evaluate our website or services;
• Answer and deal with your questions;
• Offer directed advertisements by search engines
• Offer directed advertisements by marketing platforms (like f.e. Facebook,
LinkedIn,…)
• ….
Contact form and emails
If you have further questions about Dudesma bvba or our services, you can contact us
by mail or telephone within our office hours (except on holidays and circumstances
beyond one’s control). You can find our contact details on our website: http://
dudemsa.com.
When filling-in the contact form on our website or emailing us, we will save the data
you send us as long as the necessary depending on the nature or content, to fully
answer and deal with it.
The process of email is possible but not limited by following parties:
(Attention: above-mentioned can change)
Cookies
We use cookies at our website. A cookie is a small file, which is transferred with our
pages of our website and which will be saved in the memory of your device. The saved
information in a cookie, can be transferred to our own secure servers or to service of. A
third party.
At our website, we use cookies to:
• Enable particular functionalities of the website and to secure the website
(technical & functional cookies);
Party Purpose Office Service
Google E-mailtransfer US (Privacy
Shield)
Gsuite
CRM CRM management US (Privacy
Shield)
Customer
Relations
Administration
software
Administration US (Privacy
Shield)
Administration
Support software Support US (Privacy
Shield)
Ticketing system
E-mail software E-mail marketing /Internet
marketing
US (Privacy
Shield)
E-mail marketing
• Analyse the usage of the website as well as to optimize and improve our
services based on that usage (analytical cookies);
• Make the web offer more interesting for you by means of directed
advertisements via several channels (advertisement cookies);
• Offer you the possibility to share our website information via several social
media (social media cookies).
The first time you visit our website, there will be shown a banner in which you can
give us your permission to use cookies and plug-ins as described in this privacy and
cookie policy, if you accept our policies at our website.
We do not have any control to what third parties do with data, which are obtained by
the placed cookies. You can find further information about how they save this obtained
data and what they do with it in the privacy policy of the regarding parties (attention:
this can change frequently).
These cookies and plug-ins below exist but are not limited to the following:
Party Type Office Service
Google Analytical
cookies
US (Privacy
Shield)
Analytics, Tag manager, …
Google Advertiseme
nt cookies
US (Privacy
Shield)
Adwords, remarketing snippets, …
Facebook Advertiseme
nt cookies
US (Privacy
Shield)
Facebook pixel, like & share buttons, page
includes, API connections, …
E-mail
software
Advertiseme
nt cookies
US (Privacy
Shield)
Advertentisement cookies, plugin/script
for opt-in email newsletter and
remarketing/reminders
Smartlook Analytical
cookies
US (Privacy
Shield)
Smartlook, script to save van
websiteactivity (relevant for bug detective
and to optimize experience), …
LinkedIn Advertiseme
nt cookies
US (Privacy
Shield)
Pixel / Remarketing service, …
WordPress Technical &
functional
cookies
US (Privacy
Shield)
CMS
Joomla Technical &
functional
cookies
US (Privacy
Shield)
CMS
(Attention: above-mentioned can change)
Switching cookies on and off
You can switch off cookies by modifying your browser settings. View the manual of
your browser for the exact instructions. Keep in mind that (particular functionalities)
may not be able to function properly or not at all if you switch off cookies. The
websites or parts of it may deny access because of this.
Deleting cookies
Most of the cookies have an expiry date. This means they will automatically expire
after a particular periode und won’t register data of your website visit anymore. You
can choose to manually delete cookies before the expiry date has expired. For further
information, you can consult your browsers manual.
Websites of third parties
This privacy and cookie policy does not apply to websites and services of third parties,
which are connected to our website by links or scripts / plug-ins. We can not guarantee
that these third parties will manage your personal data in a liable and safe manner. We
advice you to read the privacy policy of these websites before using them.
Drupal Technical &
functional
cookies
EU CMS
CMS Technical &
functional
cookies
EU/US CMS
Cloudflare Technical &
functional
cookies
US (Privacy
Shield)
Optimization of web performance and
technical relevant identificatie of a user
about security
* Technical &
functional
cookies
EU Technical relevant cookies concerning
(optimized) functioning of the website.
* Social media
cookies
EU / US Cookies which endbles to share particular
parts of the website on social media.
Liability and supply to third parties
We confidentially manage your personal data. We will not supply the personal data, we
collect by our website, to other parties, unless it is necessary as part of the execution
of the agreement or in cases to which we are legally allowed.
Security
We take suitable security steps to limit abuse from and unauthorized access to your
personal data. By this, we can make sure, only the right persons can access your data
and that this access is protected.
Retention period
We do not save your personal data any longer as necessary for the purposes, to which
this data is received. The process and possible legal retention periods are hereby taken
into account.
Rights of the involved
When supplying personal data, you can send us a request to view, modify/correct or
delete this data. When can address your requests to info@dudemsa.be or by registered
letter to: Vennestraat 66/68, 3600 Genk, Belgium.
To prevent abuse, we will ask you to identify yourself, before sending you your data. If
you want to view personal data related to a cookie, you have to send a copy of the
related cookie. You can find these in your browser settings.
Modifications privacy and cookie policy
We preserve the right modify this privacy and cookie policy. In case of modification, we
will publish a mentioning at our website. We advice to consult this policy regularly to
stay in touch with our modifications.
Contact
If you have further questions or remarks about our privacy and cookie policy, you can
contact us by the contact details below.
Dudemsa bvba
Vennestraat 66/68, 3600 Genk, belgiuminfo@dudemsa.be
0032 89 35 70 90
Our Privacy and Cookie Policy is only legally valid in our Dutch version.
